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Job Title: Customer Engagement Executive

Location: Experiential VR Centre, Bhopal & Orchha, Madhya Pradesh
Employment Type: Full-Time

Job Summary:

We are looking for a dynamic and enthusiastic Customer Engagement Executive to be the face of Experiential VR Centre. The ideal candidate will be responsible for welcoming guests, explaining VR experiences, assisting with equipment, gathering feedback, and ensuring an exceptional visitor journey from start to finish.

Key Responsibilities:

• Greet visitors and provide an engaging and informative introduction to our VR experiences.
• Guide guests through the check-in process and explain safety guidelines and how to use VR equipment.
• Monitor and assist customers during their VR sessions to ensure a smooth and enjoyable experience.
• Collect visitor feedback and suggestions for continuous service improvement.
• Maintain cleanliness and readiness of VR stations.
• Handle bookings, payments, and basic requirements.
• Assist in marketing activities, events, and outreach to drive visitor engagement.
• Create a friendly, customer-first environment that reflects Exprential’s mission.

Qualifications & Skills:

• Strong communication and interpersonal skills.
• Fluency in English and Hindi; additional languages are a plus.
• Basic understanding of VR technology (training will be provided).
• Energetic, customer-focused attitude with a passion for tourism and innovation.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience in customer service, tourism, or hospitality is a plus.

What We Offer:

• A fun, tech-forward work environment.
• Opportunities to learn about VR and immersive technology.
• Interaction with travelers and locals from diverse backgrounds.
• Competitive salary and incentives

To Apply: Send your resume to hr@youtellme.ai.